You can find answers to most of your questions here. If not, email us at support@rpicollege.ca

When can I start a course?

Our courses run all year, and you can join at any time. You can start your course on any Monday, and you can enrol on any course for as long as you like.

The in-person classes will be off on statutory holidays. Please visit our college calendar for more details.

How do I book a course?

You can enrol online through our website or you can directly come to the college and talk to our staff in the reception on business days if you are in Vancouver.

If you face any problem, please contact us through +1(604) 971 0311(WhatsApp & Telegram), leave us a message in Contact Us section of the website, or email us at info@rpicollege.ca.

How many different levels are there?

Our courses range from beginner level to proficiency. There are 12 levels in total which are based on CEFR (Common European Framework of Reference).

The online placement will assist you to find your ideal level.

What will happen on my first day?

Our instructors are trained to spend the first 15 minutes of the first session on covering the rules and regulations and your likely questions.

Will I have the same teacher for all the courses?

To have variety and experience our instructors’ abilities, you will be familiar with a different instructor in each course.

Who can I talk to?

All our staff are fully trained and looking forward to hearing you. If you have any problem, or simply want someone to talk to, do not hesitate to contact us through:

+1(604) 971 0311 (WhatsApp & Telegram)

Or leave us a message in the Contact Us section.

You can also email us at info@rpicollege.ca.

What can I do if I want to make a complain?

Please go through the Terms and Conditions section of our website. It clearly helps you do so.

Is North Vancouver safe?

Being away from home is stressful enough, so you will want to think about choosing a new home that can provide security and feel safe. 

North Vancouver and Great Vancouver in general are extremely ethnically and culturally diverse, and the residents have zero tolerance for discrimination of any kind. 

The city is a melting pot of cultures, with vibrant festivals such as the Persian celebration of Nowruz, the German Christmas market and the Chinese New Year festival illuminating the city with food, performances and people from around the globe. The residents welcome new people with open hearts, regardless of race, ethnicity, religion, sex or gender.

In general, Vancouver is one of the safest cities in the world but you should always be aware of what’s happening around you.

How do I enroll for a course?

Enrolling for a course at RPI College is easy and can be done either in person at the college or online through our website. Whichever way you choose, you can rely on our help with ensuring that you have chosen the right course and that all your questions are answered.

What documents do I need for enrollment?

In case a form of identification is required, we will require proof of student’s identity which can be your passport, your national ID, or any official photo ID.

Please note that all documents provided to the college are kept in accordance with our college’s Confidentiality Policy.

For more details, you can go through the Terms and Condition section.

What is your attendance policy?

Students should aim to attend all lessons. Where possible, students are requested to notify reception or the teacher in advance if they are going to be absent.

If they are absent for more than three consecutive sessions, they will be contacted for welfare reasons by the Office Manager, who will check registers on a daily basis.

If a student misses more than ten days of their course during a term, they will be required to meet with the Director of Studies to discuss the reasons for their absence.

What if I can’t attend a session?

If you are not feeling well on the day of a class or cannot attend for any other reason, please contact the college and explain your absence to us and when you expect to return.

Students are reminded that this option should be used in exceptional circumstances and that all absence should be pre-booked, where possible.